Due to the impact of COVID-19 and as we take precautions to keep our warehouse employees safe, there may be a delay in shipping orders. We appreciate your extended patience and understanding during this time.
- The item will be shipped in 5-7 days from the date of placing the order, subject to availability.
- The ordered consignment is usually delivered at the destination within 8-18 days of shipment for domestic orders and within 15-21 days for international orders.
- All items are dispatched by reputed courier/transport companies or Indian/International Postal Services. These packages can be tracked using Tracking ID provided by us on respective logistic partner website.
- The buyer will be solely responsible for their country charges and taxes such as customs and other duties etc.
- In case of a difference in the buyer and the consignee address, the same should be stated at the time of placing the order. Changes in the same at a later stage are not possible.
- All of our products are unique and 100% handcrafted – we make one design / piece with different textures. If the product ordered is out of stock, the customer will be informed whether it can be remade ,once the order is placed.
- Items that are not in stock or are back ordered can take upto 1 month for shipment.
Refund and Exchange:
- All of our products are not eligible for any Refund unless you have received it in a poor or damaged condition.
- For any exchange – the team must be informed in 24 hours .
- Exchange product must be of same amount as purchased product .
- Please ensure that the product you return is unused , unworn and the original tags are intact .
- Please note that international orders are not eligible for returns or exchange .